1.5 YOURFunction Overview
In this section..
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In this section we'll take a closer look at what YourFunction does.
Offering a complete customer management database, and the ability to generate function quotes, event orders, equipment dispatch lists, invoices and marketing mail outs , YOURFunction provides real-time information to an entire venue, ensuring
continuity of service
to customers not available with any other application.
YOURFunction Databases...
YOURFunction is made up of 7 different databases. The following is an overview of these databases.
1.
Booking Database
Sophisticated electronic diary determines availability requests at the click of a button
Check availability and create bookings for resources at multiple properties in Real Time
2.
Customer Database
Access and record detailed information about customer accounts and contacts
Track customer interactions and add files, notes or literature requests
Assign account ownership
Track account history including total spend
Track payment terms for individual customers
Easily look up client history including quotes, function sheets and invoices
3.
Quotation Database
Create and deliver standard or customised quotes while collaborating with the client
Yield Management capabilities
Competitor Analysis functionality
Lost and Regretted Tracking
Automatically calculates expected profit margin based on customer information provided
Allows the entry of competitor information should a client begin price negotiations
4.
Function Sheet Database
Automatically track all menu and beverage items required
Automatically track equipment and furniture requirements
Automatically track past function consumption trends to assist in better planning
Automatically determines quantity of all menu and beverage items ordered
Allows remote users and suppliers to access ordering requirements via secure web site
5.
Administration Database
List of all resources available for booking
Unlimited inventory items
Multiple venue Solution
Stores correspondence templates
6.
Menu Database
Menu construction capabilities
Menu item availability functionality
Menu item catalogue with recipe and costing recording
Can choose individual menu items or select from set menu
Daily menu planning view
Menu engineering capabilities with complete menu item consumption history
7.
Beverage Database
Beverage construction capabilities
Beverage item catalogue
Can choose individual beverage items or select from set menu
Daily beverage planning view
Menu engineering capabilities with complete beverage item consumption history